Question 1

Where are you located ?

Accepted Answer

We are located at 3808 Meeting Street, Lake Park, NC 28079, within the Lake Park Town Center.

Question 2

What is your space capacity ?

Accepted Answer

Elegance Unveiled can seat up to 70 guests for a seated event and 100 guests for a standing.

Question 3

What’s required to book an event ?

Accepted Answer

To secure your event date and time, we require a non-refundable retainer fee equal to 35% of the total rental fee, along with a signed contract. No dates are held without receipt of the retainer fee.Payment Structure:35% Non-Refundable Retainer Fee to reserve your date$175 Cleaning Fee $400 Security Deposit (refundable, subject to post-event inspection)Final Balance is due 14 days prior to the event dateIMPORTANT NOTICE: Failure to submit full payment at least 14 days before the scheduled event will result in immediate cancellation of the reservation. In such cases, all payments received will be retained, and the date will be released.

Question 4

What is the alcohol policy ?

Accepted Answer

Must obtain a Special Event permit to serve alcoholic beverages. Refer to the NC Alcohol & Beverage Commission (ABC). The permit cost is $50.00.

Proof of your ABC permit must be provided to us no less than 7 days before your event.

* Wine and Beer don't require a permit

NOTE: Any alcohol (including champagne, mimosas, mixed drinks, punches, etc.) must be served by a licensed and insured bartender. Also, guests cannot bring or provide their alcohol–BYOB is prohibited.

Question 5

Can I use my own caterer ?

Accepted Answer

Yes, we permit outside catering. Your chosen caterer will have full access to our kitchenette for food preparation and storage. We require all caterers to be licensed and carry general liability insurance. Alternatively, you can also provide your self-prepared meals.

Question 6

Are there decor rules ?

Accepted Answer

Yes. Application or use of any type of graffiti, confetti,  glitter, silly string, staples, nails,  screws, or wall decor is prohibited.  Balloons are permitted but must be deflated and bagged after the event. Open-flame candles are allowed but must be in glass cylinder.

Question 7

Is there onsite support during our event at your venue ?

Accepted Answer

A Day of Coordinator is available for an additional cost and can assist you with managing everything in between, focusing on clients/guests, and is responsible for the timeline, vendor setup/breakdown, etc. (Additional Fee Required)

Question 8

Can I bring outside rentals and vendors ?

Accepted Answer

Yes! Unless otherwise approved by the venue, we require all rentals to be delivered and picked up on the same day of your event.

NOTE:Failure to notify will result in a $100+ deduction from your security deposit.

Question 9

Am I responsible for cleaning up ?

Accepted Answer

The renter is responsible for partial clean up, including clearing off tables, sweeping up large items and food from the floor, disposing of trash in garbage bags, popping balloons, and taking down decorations. It's essential to leave the venue in its original condition to ensure a full security deposit refund

Question 10

Is your studio handicap accessible ?

Accepted Answer

Yes, our Event Studio is handicap accessible.  We strive to ensure that all guests can comfortably and safely enjoy our facility.

Question 11

Cancellation policy ?

Accepted Answer

All cancellations must be submitted via email to events@eleganceunveiled.com.

Cancellations made within 30 days of the event will receive a full refund, excluding the deposit.
Cancellations made within 14 days of the event will result in a loss  of the security deposit and rental fees."

There are no refunds on down payments However, events can be rescheduled. Reschedule dates are subject to availability and must be pre-approved by our staff. Please submit reschedule requests to events@eleganceunveiled.com.

Frequently Asked Questions